happy christmas everyone

Who is your # REAL SANTA CLAUS ?

Who do you know who is like this guy, a real Santa Claus… Let’s see those twitter hash tags… #REALSANTACLAUS Graham Hill is a really good sort… he employs around 20 people, ensuring their needs are met before he fills … Continue reading Who is your # REAL SANTA CLAUS ?

ultra communications best stand at ccexpo14

Visiting Contact Centre EXPO #CCExpo14

Yesterday I attended the Contact Centre EXPO #CCExpo14 at Olympia, Kensington, London. It use to be the Call Centre EXPO but now we’re talking multi channels! My prize for best EXPO stand went to Ultra Communications… lots of white space … Continue reading Visiting Contact Centre EXPO #CCExpo14

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Looking to talk to Call Centre Managers at #ccexpo14

I love exhibitions because you get to meet real people in real time with a common interest… brilliant… If you are attending tomorrow then tweet me @wholovesyarbaby & let’s grab a brew… thank you. Chances are if you smile & … Continue reading Looking to talk to Call Centre Managers at #ccexpo14

verbatim call answering people

Couple of questions for you…

I have been using Verbatim’s Call Answering Service for over 10 years ensuring the best possible first impression when a new client calls in 😉 Me saying, hey, how’s it hanging, doesn’t really cut it… great way to go… totally … Continue reading Couple of questions for you…

old windsor houses flooding

Do you know someone whose home based business is down the drain due to flooding?

Verbatim, The Phone Answering Service has thrown a lifeline to Berkshire businesses affected by the flooding with the offer to answer the calls of up to 20 stricken businesses for free until the end of February, by which time the … Continue reading Do you know someone whose home based business is down the drain due to flooding?

graham hill verbatim your call our passion

What a very nice man…

Some people you meet in life make you want to talk to them… Graham Hill of Verbatim is one of those very nice young men who just leaves you wanting more… Talking to Sarah on Thursday last week and she … Continue reading What a very nice man…