Who do you know who is like this guy, a real Santa Claus… Let’s see those twitter hash tags… #REALSANTACLAUS Graham Hill is a really good sort… he employs around 20 people, ensuring their needs are met before he fills … Continue reading Who is your # REAL SANTA CLAUS ?
Today was the final nail in the coffin for my 10+ year relationship with Vodafone when I couldn’t get a signal in Windsor town centre and needed to make an important call! Vodafone really don’t seem interested in customer service… … Continue reading That’s it Vodafone are OUT… 3 are IN…
Yesterday I attended the Contact Centre EXPO #CCExpo14 at Olympia, Kensington, London. It use to be the Call Centre EXPO but now we’re talking multi channels! My prize for best EXPO stand went to Ultra Communications… lots of white space … Continue reading Visiting Contact Centre EXPO #CCExpo14
I love exhibitions because you get to meet real people in real time with a common interest… brilliant… If you are attending tomorrow then tweet me @wholovesyarbaby & let’s grab a brew… thank you. Chances are if you smile & … Continue reading Looking to talk to Call Centre Managers at #ccexpo14
I have been using Verbatim’s Call Answering Service for over 10 years ensuring the best possible first impression when a new client calls in 😉 Me saying, hey, how’s it hanging, doesn’t really cut it… great way to go… totally … Continue reading Couple of questions for you…
Verbatim, The Phone Answering Service has thrown a lifeline to Berkshire businesses affected by the flooding with the offer to answer the calls of up to 20 stricken businesses for free until the end of February, by which time the … Continue reading Do you know someone whose home based business is down the drain due to flooding?
Some people you meet in life make you want to talk to them… Graham Hill of Verbatim is one of those very nice young men who just leaves you wanting more… Talking to Sarah on Thursday last week and she … Continue reading What a very nice man…
When I ask most people “What are your rights as a seller?” most give me a blank expression or grunt something incomprehensible before repeating in a quizzical tone, “What are my rights as a seller? Er, good question! I’ve never … Continue reading Are You Exercising Your Rights as a Seller? If Not, What’s the Price You’re Paying?
You’ve got till 12 o’clock tonight to enter the latest Verbatim Competition… especially for you, they’ve taken some spooky Halloween classic tunes and have “Verbatim-ified” them… Remember, remember! The fifth of November, The Gunpowder treason and plot; I know of … Continue reading Which one do you think is the most scary?
I took this picture at Eton College… I used google to translate the Latin and it is about finding the strength to slay the dragon and kick some butt… it felt appropriate for this story… if you can translate it … Continue reading Esto fortis et pvgna cvm antiqvo serpente
If your company has offices outside the UK, it can save substantial communications costs. Complete the form below and I will forward your details to our communications partner who will return a detailed simple way to do so… Thank you. … Continue reading Save substantial communications costs
Hanging with Django while the rain comes down on Reading Fest… thinking how to tell the story of cold calling Tarantino style… “HIGH5ING” makes for a great title… let’s roll with it… obviously remembering my mum might be reading… language … Continue reading #HIGH5ING Tarantino on Smiling & Dialling
Personal, professional call handling,tailored to you… Never miss an important call again Your VIP callers are given personalised attention The smiley-est call handling team in the country – guaranteed All inclusive pricing – no hidden extras 100% Money Back Guarantee … Continue reading Who’s answering your phone?