ultra communications best stand at ccexpo14

Visiting Contact Centre EXPO #CCExpo14

Yesterday I attended the Contact Centre EXPO #CCExpo14 at Olympia, Kensington, London. It use to be the Call Centre EXPO but now we’re talking multi channels! My prize for best EXPO stand went to Ultra Communications… lots of white space … Continue reading Visiting Contact Centre EXPO #CCExpo14

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Looking to talk to Call Centre Managers at #ccexpo14

I love exhibitions because you get to meet real people in real time with a common interest… brilliant… If you are attending tomorrow then tweet me @wholovesyarbaby & let’s grab a brew… thank you. Chances are if you smile & … Continue reading Looking to talk to Call Centre Managers at #ccexpo14

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M&S new website could be costing £1m a day!

Blunders : Hazel – a lost customer comments on whether the new M&S site works for her as a customer! It doesn’t by Will Corry Hazel – a lost customer comments “I’m not interested in the technicalities that make a … Continue reading M&S new website could be costing £1m a day!

what makes for a successful exhibitions the marketing blog

What’s makes for a Successful Exhibition?

Great content attracting the right exhibitors and attendees – that is what makes the difference between an OK exhibition & a really successful event. So you’ve got great content planned for your event. With this new resource from theMarketingblog you … Continue reading What’s makes for a Successful Exhibition?

email newsletter 65 percent opens

How to improve your email newsletter opening rates

That’s no typo! One of our clients achieved a stunning 65% average email open rate! And that’s unique opens we’re talking about (instead of the usual misleading total opens). Impressive! How was this done? Engaging contents that truly connects with your audience … Continue reading How to improve your email newsletter opening rates

swindon business expo speed to the west

South West Expo, Swindon Thursday 18th September

It’s FULL STEAM AHEAD in SWINDON at The South West! We are delighted to announce that following the huge success of its launch in 2013 The Thames Valley Expo has re-branded as South West Expo and is back for its … Continue reading South West Expo, Swindon Thursday 18th September