ultra communications best stand at ccexpo14

Visiting Contact Centre EXPO #CCExpo14

Yesterday I attended the Contact Centre EXPO #CCExpo14 at Olympia, Kensington, London. It use to be the Call Centre EXPO but now we’re talking multi channels! My prize for best EXPO stand went to Ultra Communications… lots of white space … Continue reading Visiting Contact Centre EXPO #CCExpo14

customer_contact_expo_banner

Looking to talk to Call Centre Managers at #ccexpo14

I love exhibitions because you get to meet real people in real time with a common interest… brilliant… If you are attending tomorrow then tweet me @wholovesyarbaby & let’s grab a brew… thank you. Chances are if you smile & … Continue reading Looking to talk to Call Centre Managers at #ccexpo14

kate telesales

Top 3 issues for Call Centre Managers

When Bryan McCrae first came up with his Sales Motivations programme a few years ago, he aimed it at Call Centre Managers… watch Kate’s video… Many students will be taking up summer jobs in call centres and plenty will leave … Continue reading Top 3 issues for Call Centre Managers

award winning sales motivation sixty six percent

Not just any old Award WINNING Sales Training!

Would you like to boost your sales teams performance by 20%? Read on and request a demo if you like what you hear… Combining coaching, workshops, e-learning & sales psychology training, we eliminate sales call reluctance and boost sales performance … Continue reading Not just any old Award WINNING Sales Training!

europa mozaic

English Speaking Sales Developer Contract Basis

Europa, an Investor in People accredited company are looking for English Speaking Sales Developers, ideally with experience of the IT/Telecommunications sector. Job Description • Europa is a business development outsourcer working with some of the world’s leading IT and communications … Continue reading English Speaking Sales Developer Contract Basis

Copacabana Beach Rio de Janeiro from hotel

Are you creating a World Cup WINNING Business Beat?

Will your samba be the one chosen by the World Cup WINNERS to conga around the Maracana Stadium and along Copacabana Beach on the day of the final 😉 Or are your drums playing a little softly at the moment… … Continue reading Are you creating a World Cup WINNING Business Beat?

big ben and parliament

Rubbish INTO your CRM system, absolute TOSH OUT!

It’s important when you engage with professionals that you give them what they need, so they can help you in the best way possible. Yesterday, in the life of an ICE BREAKER, this was very apparent… The morning flew by as … Continue reading Rubbish INTO your CRM system, absolute TOSH OUT!

Jon with FA Cup

Just 2 Berkshire Blog Membership slots available

When I launched my new world on 4th July last year I knew my time would become increasingly precious as those tuned in began to appreciate the value I can bring to their business. With 2 new accounts coming on … Continue reading Just 2 Berkshire Blog Membership slots available

the berkshire blog faces

How are you using Video to communicate with others?

Are you posting to Youtube? Talking face to face over Skype? Or do you employ other technologies & mix it up? Tell us how… Either post to me directly by completing the form below or post a comment on the … Continue reading How are you using Video to communicate with others?

e-goi TFMA2014 conversation

Marketing automation, what to do with your leads after #TFMA2014?

OK so first there was the wheel… gueezer made it and used it for himself… he was an engineer! Then some bloke came along and said, “You know, I bet you could sell that for loads of bags of salt!” … Continue reading Marketing automation, what to do with your leads after #TFMA2014?

smiling and dialing generates magic responses

3 New Business Lead Generation Daily Routine Ideas

So many people say to me that they get most of their new business from referrals… And the first thing that comes in to my head is that’s because they are not knocking on the doors of any strangers themselves! … Continue reading 3 New Business Lead Generation Daily Routine Ideas

Professional Services

Ensuring you have a successful exhibition at TFM&A 2014

Over the years I have taken part in many exhibitions and for the busy sales & marketing directors preparing for the show, balancing existing business enquiries with the need to get everything ready for TFM&A, there might be those who … Continue reading Ensuring you have a successful exhibition at TFM&A 2014

TFMA Technology for Marketing and Advertising Show 2014

Help Manning the Stand at Technology for Marketing & Advertising

If you have booked a stand at Technology for Marketing & Advertising and are now wondering how best to make the most of it then we should talk… With 39 days to go before this fantastic annual event, if you … Continue reading Help Manning the Stand at Technology for Marketing & Advertising

the original shed 2002

What’s your focus for 2014 and how can The Berkshire Blog help you?

When many business people are reading self help books on how to improve on this & that, I can generally be found digesting something a little more spiritual… Currently I’m reading “I Ching”, the Book of Changes, which was the … Continue reading What’s your focus for 2014 and how can The Berkshire Blog help you?

Sundern Germany

Who’s really interested in what you have to say?

CEOs, Sales & Marketing Directors across the nation would love to know who is reading their articles on the web… who’s leaving the tracks in the ground? Well if you work with us then that’s exactly what you’ll get to … Continue reading Who’s really interested in what you have to say?

jon-olympics-dorney

Saying hello to strangers so you don’t have to…

Most people hate talking to strangers… they may be great inventors or amazing administrators but making contact with strangers is not their bag! But it is mine… Do you require some representation? I’m helping a few organisations at the same … Continue reading Saying hello to strangers so you don’t have to…

marcus cauchi

Are You Exercising Your Rights as a Seller? If Not, What’s the Price You’re Paying?

When I ask most people “What are your rights as a seller?” most give me a blank expression or grunt something incomprehensible before repeating in a quizzical tone, “What are my rights as a seller? Er, good question! I’ve never … Continue reading Are You Exercising Your Rights as a Seller? If Not, What’s the Price You’re Paying?

Esto fortis et pvgna cvm antiqvo serpente

Esto fortis et pvgna cvm antiqvo serpente

I took this picture at Eton College… I used google to translate the Latin and it is about finding the strength to slay the dragon and kick some butt… it felt appropriate for this story… if you can translate it … Continue reading Esto fortis et pvgna cvm antiqvo serpente

london busker cone

#HIGH5ING Tarantino on Smiling & Dialling

Hanging with Django while the rain comes down on Reading Fest… thinking how to tell the story of cold calling Tarantino style… “HIGH5ING” makes for a great title… let’s roll with it… obviously remembering my mum might be reading… language … Continue reading #HIGH5ING Tarantino on Smiling & Dialling