ultra communications best stand at ccexpo14

Visiting Contact Centre EXPO #CCExpo14

Yesterday I attended the Contact Centre EXPO #CCExpo14 at Olympia, Kensington, London. It use to be the Call Centre EXPO but now we’re talking multi channels! My prize for best EXPO stand went to Ultra Communications… lots of white space … Continue reading Visiting Contact Centre EXPO #CCExpo14

st george binfield

Could you do with an Extra Pair of Hands?

When I last met Paul Forrest, he was struggling to see the wood for the trees 😉 Wondering how he could get some great business exposure for a few hundred quid… I helped him see the light and suggested he … Continue reading Could you do with an Extra Pair of Hands?

verbatim call answering people

Couple of questions for you…

I have been using Verbatim’s Call Answering Service for over 10 years ensuring the best possible first impression when a new client calls in 😉 Me saying, hey, how’s it hanging, doesn’t really cut it… great way to go… totally … Continue reading Couple of questions for you…

old windsor houses flooding

Do you know someone whose home based business is down the drain due to flooding?

Verbatim, The Phone Answering Service has thrown a lifeline to Berkshire businesses affected by the flooding with the offer to answer the calls of up to 20 stricken businesses for free until the end of February, by which time the … Continue reading Do you know someone whose home based business is down the drain due to flooding?

graham hill verbatim your call our passion

What a very nice man…

Some people you meet in life make you want to talk to them… Graham Hill of Verbatim is one of those very nice young men who just leaves you wanting more… Talking to Sarah on Thursday last week and she … Continue reading What a very nice man…