Yesterday I attended the Contact Centre EXPO #CCExpo14 at Olympia, Kensington, London. It use to be the Call Centre EXPO but now we’re talking multi channels! My prize for best EXPO stand went to Ultra Communications… lots of white space … Continue reading Visiting Contact Centre EXPO #CCExpo14
When I last met Paul Forrest, he was struggling to see the wood for the trees 😉 Wondering how he could get some great business exposure for a few hundred quid… I helped him see the light and suggested he … Continue reading Could you do with an Extra Pair of Hands?
I have been using Verbatim’s Call Answering Service for over 10 years ensuring the best possible first impression when a new client calls in 😉 Me saying, hey, how’s it hanging, doesn’t really cut it… great way to go… totally … Continue reading Couple of questions for you…
Verbatim, The Phone Answering Service has thrown a lifeline to Berkshire businesses affected by the flooding with the offer to answer the calls of up to 20 stricken businesses for free until the end of February, by which time the … Continue reading Do you know someone whose home based business is down the drain due to flooding?
Some people you meet in life make you want to talk to them… Graham Hill of Verbatim is one of those very nice young men who just leaves you wanting more… Talking to Sarah on Thursday last week and she … Continue reading What a very nice man…
The aim of today’s email is to be as close to zero on the spam scale as possible. You are given a max of 5 points, usually I ignore it and hit send. Today I wanted to know what I … Continue reading So what do you think of the show so far?
In order to create the perfect team you have to have a great leader… and that’s what Verbatim have and why I choose to represent them. I’m not one for blowing wind… I say it as I see it and … Continue reading What makes for the perfect team?